FAQ - Discover Chaouen

FAQ - Discover Chaouen

Answers to common questions about our excursions, trekking, shop, and transfers.

How do I book a tour or accommodation in Chefchaouen?

Book via discoverchaouen.com. Select service, fill the form, and confirm with crypto payment.

What crypto payments do you accept?

We accept USDT (Tether) and Bitcoin (BTC).

Is my crypto payment secure?

Yes. Payments are encrypted and processed via blockchain for maximum security.

Can I pay in Moroccan Dirham or by card?

No. We currently accept only crypto for efficiency, speed, and privacy.

What services do you offer in Chefchaouen?

Excursions, trekking adventures, handicraft sales via our shop, apartment rentals, and transfers from major cities.

Can I cancel or reschedule?

Cancellations 48h in advance are refunded (minus fees). Rescheduling possible if notified 24h prior.

Do I need a guide or can I explore alone?

Both are possible. We offer licensed guides for a richer experience. Solo travelers are welcome too.

Do you help with transport to/from Chefchaouen?

Yes. We can arrange transfers from major cities like Tangier, Fes, and Casablanca.

What is your refund policy?

Refunds are processed in crypto within 5 working days after cancellation confirmation.

Do you sell artisanal products online?

Yes. Handmade goods like rugs, pottery, leather bags can be ordered via our shop and shipped globally.

Still have questions? Contact us at info@discoverchaouen.com or visit our website.