Effective Date: September 28, 2025
At Discover Chaouen, your privacy is our priority. This policy explains how we collect, use, and protect your data when you book tours, excursions, accommodations, or purchase local products through our platform.
Personal Details: Name, email, phone number, nationality, passport details (for bookings).
Payment Data: Crypto wallet addresses (USDT/BTC), Cash Plus references, transaction IDs, payment amounts.
Booking & Order Info: Tour selections, accommodation reservations, product purchases, dates, group size, special requests.
Technical Data: IP address, browser type, device information.
We use your data only to:
Process bookings, reservations, and payments securely.
Communicate about your orders and travel arrangements.
Provide customer support and improve our services.
Comply with Moroccan and international regulations.
We never store private keys.
Wallet addresses are used only for transaction verification.
Cash Plus and other payment partners process your payments securely.
Blockchain ensures transparent and safe crypto transactions.
Your information may only be shared:
With trusted guides, hosts, and partners to fulfill bookings.
With delivery/logistics providers for product shipments.
If required by law or regulatory authorities.
SSL encryption for all website communications.
Strict access controls to sensitive data.
Regular system monitoring and security audits.
You can request at any time to:
Access or update your personal data.
Request deletion of your data (where legally permitted).
Withdraw consent for marketing communications.
To exercise your rights, contact us at:
📧 contact@discoverchaouen.com
