Terms & Conditions – Discover Chaouen

Effective Date: September 28, 2025
Website: https://discoverchaouen.com


1. Introduction

These Terms & Conditions (“Terms”) govern the use of the Discover Chaouen website and services, including bookings for tours, excursions, accommodations, and purchases of local products.
By accessing or using our services, you agree to these Terms.


2. Services Provided

Discover Chaouen offers:

  • Guided tours and excursions.

  • Accommodation rentals.

  • Local product marketplace (tea, spices, argan, crafts, etc.).

  • Secure payment options: Cash Plus, Crypto (USDT/BTC), Binance Pay, and others.


3. Bookings & Payments

  • All bookings must be confirmed via our platform.

  • Payments are accepted through listed methods only.

  • Crypto transactions are final and cannot be reversed.

  • Full payment or deposit may be required to secure reservations.


4. Cancellations & Refunds

  • Cancellation requests must be sent to contact@discoverchaouen.com.

  • Refunds (when applicable) are subject to partner policies (hotels, guides, transport).

  • No refunds for no-shows or late cancellations.


5. User Responsibilities

By using our services, you agree to:

  • Provide accurate personal and payment information.

  • Respect local laws and customs during tours and stays.

  • Avoid misuse of the website (fraud, false reservations, spam, etc.).


6. Liability

  • Discover Chaouen acts as a booking and marketplace platform.

  • We are not directly responsible for actions of third-party providers (guides, drivers, accommodation hosts).

  • We are not liable for delays, cancellations, accidents, or force majeure events.


7. Data Protection

Your personal data is collected and processed according to our Privacy Policy:
📄 Privacy Policy – Discover Chaouen


8. Intellectual Property

  • All content on this website (logo, text, images, design) is owned by Discover Chaouen.

  • Unauthorized use, copying, or distribution is prohibited without written consent.


9. Governing Law

These Terms are governed by Moroccan law.
Any disputes will be resolved by competent courts in Morocco.


10. Contact Us

For questions about these Terms & Conditions, contact us:
📧 contact@discoverchaouen.com
🌐 https://discoverchaouen.com


📅 Last updated: September 28, 2025